Shipping policy

 

Shipping Policy

 

 

Order Processing

 

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

 

 

 

Shipping Times

 

Estimated delivery time to the United States:

7–15 business days

Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather conditions, or high seasonal demand.

 

 

 

Where We Ship From

 

We ship from a combination of U.S. and international fulfillment centers, depending on product availability and customer location.

If your order is fulfilled from a U.S. warehouse, delivery times may be shorter. However, specific warehouse locations cannot be guaranteed at the time of purchase.

 

 

 

Tracking Information

 

Once your order ships, you will receive a tracking number via email.

Please allow 3–5 business days for tracking updates to appear in the carrier’s system.

 

 

 

Delays

 

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control.

 

 

 

Lost or Stolen Packages

 

If your tracking shows “Delivered” but you have not received your package, please contact the shipping carrier first.

If the issue is not resolved, contact us at brightcoreventuresllp@proton.me and we will assist you.

We aim to respond within 24 business hours (Monday to Friday, excluding public holidays).

 

 

Customs & Duties

 

For U.S. orders, no additional customs duties are expected for standard retail purchases.

For international orders, customers are responsible for any customs or import duties required by their country.

Questions? Contact us at support@ritualspaceco.com — our team typically responds within 24 hours (excluding weekends and holidays).